Last Updated: August 2026
At The Shivani Store, we are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and deliver your orders.
Order Processing
- All orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been processed, you will receive a confirmation email with your order details.
Shipping Time
Estimated delivery times are as follows:
- Metro Cities: 3–5 Business Days
- Other Cities: 5–7 Business Days
- Remote Areas: 7–10 Business Days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.
We may also offer Free Shipping on selected products or promotional offers from time to time.
Order Tracking
After your order has been shipped, you will receive a shipping confirmation email or message containing your tracking number and courier details, allowing you to track your order easily.
Delivery Information
Please ensure that the shipping address and contact details provided during checkout are accurate.
The Shivani Store will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Delayed Deliveries
While we strive to deliver every order on time, delays may occasionally occur due to:
- Natural disasters or severe weather
- Public holidays
- Courier service issues
- High order volumes during sales or festive seasons
We appreciate your patience in such situations.
Damaged or Missing Orders
If your package arrives damaged, incomplete, or you do not receive your order within the expected delivery time, please contact us within 48 hours of the expected delivery date.
We will investigate the issue and assist you as quickly as possible.
International Shipping
Currently, The Shivani Store ships within India only. We do not offer international shipping at this time.
Contact Us
If you have any questions regarding shipping or your order, feel free to contact us.
The Shivani Store
📧 Email: theshivanistore@gmail.com